Grey Studio supplies digital products and custom development according to the product description or signed project scope.
Custom orders follow the approved scope, signed contract, milestone payment, development, review, final payment, delivery, and fourteen-day warranty sequence.
Authorized third parties may pay a shared payment request. Paying does not transfer the order, account access, contract rights, licence, ownership, or deliverable rights.
Payment is treated as received only after Grey Studio records authoritative confirmation from the payment provider. A redirect, screenshot, assertion, or pending authorization is not proof of payment.
Ownership, licensing, source access, modification, redistribution, resale, rebranding, and technical protection rights are the rights recorded in the signed agreement.
Unless a signed contract says otherwise, custom work includes a fourteen-day bug warranty from final delivery for reproducible defects inside the agreed scope.
Fraud, stolen payment methods, abusive chargebacks, false ownership claims, unauthorized redistribution, licence bypass, and malicious use are prohibited.
Mandatory consumer, contract, privacy, cancellation, refund, and dispute rights continue to apply.